Shipping policy

<h2>Shipping Policy</h2>

<p><strong>Shipping origin:</strong> China</p>

<p><strong>Destinations:</strong> We ship to destinations available at checkout. Availability may vary by destination.</p>

<p><strong>Personalized production:</strong> Every Eternal Love Pets item is made to order. Please allow up to 5 business days for us to create your personalized keepsake after we receive the required personalization details.</p>

<p><strong>Shipping costs and delivery estimates:</strong> Available shipping options, charges, and estimated delivery times are shown at checkout for your destination. We do not offer expedited shipping.</p>

<p><strong>Tracking:</strong> When your order ships, we will email tracking information to the email address provided at checkout.</p>

<p><strong>Customs, duties, and import taxes:</strong> International orders may be subject to customs duties, import taxes, brokerage fees, or other carrier charges. These charges may be assessed on delivery and are the customer's responsibility unless they are collected at checkout.</p>

<p><strong>Address accuracy:</strong> Please review your shipping address carefully before placing your order. We are not responsible for delays or delivery issues caused by an incomplete or incorrect address.</p>

<p>Questions about an order? Contact us at <a href="mailto:suppifylife@gmail.com">suppifylife@gmail.com</a>.</p>